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Frequently Asked Questions (FAQs)
1. How do I pay for my order?
We accept two main payment methods:
PayPal: You can pay quickly and securely with your PayPal account.
Payoneer: Convenient international payments via Payoneer, guaranteed safe and secure.
2. Can I cancel my order after placing it?
You can cancel your order within 24 hours of placing your order. To cancel your order, please contact us via email at [email protected] and provide your order details. After 24 hours, we cannot guarantee cancellations as the order may have been processed or shipped.
3. Can I return my order if I am not satisfied with it?
Yes, you can return your order within 30 days of receiving it. The product must be in its original condition, unused, and with all tags attached. If you would like to return an item, please contact us via email at [email protected] for further instructions.
4. What products are eligible for returns?
You may return a product in the following cases:
The product is defective or damaged by the manufacturer.
The product does not match the description or image on the website.
You received the wrong product than ordered.
5. How much is shipping?
The standard shipping fee for all orders is $6.99. We offer nationwide shipping within the United States.
6. Can I track my order?
Yes, once the order is shipped, you will receive a confirmation email or text message with a tracking number. You can track your package through our website or via the link we provide in the email.
7. How long does it take to ship?
The estimated delivery time is 7-15 business days after the order is shipped. However, this time may be extended due to unforeseen factors such as weather or logistics issues.
8. What happens if I provide the wrong shipping address?
Please make sure that you provide the correct shipping address. If the address is incorrect and the item is returned, you will be responsible for the re-shipping cost. Please contact us as soon as possible to amend the shipping address.
9. How can I contact Larsonshop.store?
You can contact us via email [email protected] or via the Contact Us page on our website. We are always ready to assist you.
If you have any further questions, please do not hesitate to contact us. We always want to bring you the best shopping experience at Larsonshop.store!